So, my plan to keep this blog up to date went out of the window! I mean, how can I find the time to write a few words every day? If only I had more time. Yeah, yeah, yeah. We’ve all said that at some point haven’t we? You know, that gym membership, it started … Read more
We often collect from customers who have an ‘excuse’ for using our service! They say things like, ‘I’ve been working flat out and the ironing pile caught up with me’, or ‘Sorry about the amount, I haven’t had the time…’ We find it strange that people would think to have an exuse for using our … Read more
We have many regular clients, people who work long hours and need a helping hand with their ironing pile. When we hear comments like… “Fantastic service, wish I’d found you sooner…” “I love it, so easy to book and I look forward to handing over my ironing every week…” “Great service, such a great idea. … Read more
I thought it would be an idea to post about our ‘Masterplan’. We, like many small businesses, didn’t have a business plan when we first started out. The business sort of evolved out of an idea and went from there. However, as the years have gone by, we needed to create a plan – this … Read more
I often ask myself this question, ‘where are we going?’ Our business dictates our lifestyle. So the way our business moves, grows and diversifies has a direct impact on our life. This isn’t a ‘lifestyle business’, its got a purpose, a mission, a big plan. That is where we are going. Every day we work … Read more
As a business owner, I wake up every day thinking ‘this is the day’ life will surely change. Its not a pipe dream, its a mission. No, I’m not talking about becoming mega rich or famous. I’m just talking about making my dream come true. Rather than going off on one about my hopes and … Read more
This good old British heatwave brings with it a deluge of customer bookings. Can you imagine ironing in this weather? Whilst we’ve foreseen this sudden spike in booking numbers, some areas are currently at full capacity so we are having to stagger booking dates accordingly. More recruitment needs to happen! Fortunately, it’ll only last for a … Read more
So, you’re in business and you sell products – its easy to ship to anywhere in the world and you can fulfil orders fast using a multitude of cost effective shipping methods. The customer gets the product they want, wherever they want it. But what about if you’re offering a service? How do you fulfil … Read more
As with any small business, starting up and growing are the two challenges that many owners face. We are no different. With some experience of ‘doing business’, we had to think on our feet about how best to grow our business without compromising quality of service. From our inception, we focused on three things: Quality, … Read more
Within 2 weeks of launching All Ironed Out, we learnt that a lot of people hated ironing or were just too busy to do it themselves. We were getting new customers every day, most from our leaflet drops, some from word of mouth and the website was starting to get results too. Louise was ironing … Read more